Third Party Dell Server Support
– All Dell Server Hardware Supported
Dell Server Support & Maintenance
Expert support for all your technology needs at a fraction of the cost of OEM support.
Dell Server Support Services
Comprehensive Dell support and maintenance for a wide range of hardware.
PowerEdge 16th Gen
- ✓ PowerEdge R260
- ✓ PowerEdge R360
- ✓ PowerEdge R660
- ✓ PowerEdge R660xs
- ✓ PowerEdge R6615
- ✓ PowerEdge R6625
- ✓ PowerEdge R760
- ✓ PowerEdge R760xa
- ✓ PowerEdge R760xd2
- ✓ PowerEdge R760xs
- ✓ PowerEdge R7615
- ✓ PowerEdge R7625
- ✓ PowerEdge R860
- ✓ PowerEdge R960
PowerEdge 15th Gen
- ✓ PowerEdge R250
- ✓ PowerEdge R350
- ✓ PowerEdge R450
- ✓ PowerEdge R550
- ✓ PowerEdge R650
- ✓ PowerEdge R650xs
- ✓ PowerEdge R750
- ✓ PowerEdge R750xs
- ✓ PowerEdge R6515
- ✓ PowerEdge R6525
- ✓ PowerEdge R7515
- ✓ PowerEdge R7525
PowerEdge 14th Gen
- ✓ PowerEdge R240
- ✓ PowerEdge R340
- ✓ PowerEdge R440
- ✓ PowerEdge R540
- ✓ PowerEdge R640
- ✓ PowerEdge R740
- ✓ PowerEdge R740xd
- ✓ PowerEdge R740xd2
- ✓ PowerEdge R840
- ✓ PowerEdge R940
- ✓ PowerEdge R940xa
- ✓ PowerEdge R6415
- ✓ PowerEdge R7415
- ✓ PowerEdge R7425
PowerEdge 13th Gen
- ✓ PowerEdge R230
- ✓ PowerEdge R330
- ✓ PowerEdge R430
- ✓ PowerEdge R530
- ✓ PowerEdge R630
- ✓ PowerEdge R730
- ✓ PowerEdge R730xd
- ✓ PowerEdge R830
- ✓ PowerEdge R930
PowerEdge 12th Gen
- ✓ PowerEdge R320
- ✓ PowerEdge R420
- ✓ PowerEdge R520
- ✓ PowerEdge R620
- ✓ PowerEdge R720
- ✓ PowerEdge R720xd
Blade Servers
- ✓ PowerEdge M520
- ✓ PowerEdge M600
- ✓ PowerEdge M610
- ✓ PowerEdge M620
- ✓ PowerEdge M630
- ✓ PowerEdge M640
- ✓ PowerEdge M710
- ✓ PowerEdge MX740C
- ✓ PowerEdge M830
- ✓ PowerEdge M915
All models supported. Not limited to these listed models.
Why Choose PreRack Third-Party Support?
Save up to 70% on support costs while receiving superior service and expertise.
Cost Savings
Save 50-70% compared to original manufacturer support costs without sacrificing quality or expertise.
Faster Response
Get immediate access to senior-level engineers with guaranteed response times as fast as 15 minutes.
Extended Support
Continue support for your hardware beyond the manufacturer's end-of-life date, extending your investment.
Flexible Support Levels For Your Needs
LEVEL 1
- 24 x 7 x 365 US Based Help Desk
- Remote Support
- 4 Hour Response
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 2
- 24 x 7 x 365 US Based Help Desk
- Remote Support
- Next Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 3
- 8-5, Mon-Fri US Based Help Desk
- Remote Support
- Next Business Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
Latest Case Studies
Learn how we helped these customers with Hardware and Maintenance in their time of
need.
We are Trusted
15+ Countries Worldwide
"Very fast response time and worked diligently with me until the problem was solved."
"Pre Rack IT helped disassemble EMC SANs, VMware hosts, and Cisco Switches, between Michigan and Georgia."
"We have not been able to find this level of knowledge at a reasonable price and timing as we do with Pre Rack IT. They are vital to our success."
"Pre Rack IT was simply great to work with, we felt like we had a true partner. The data center move project was completed ahead of schedule."
"Under a tight time table - 90 days, Pre Rack IT took the lead on 95% of all our purchases, logistics, trucking and man power."
The PreRack Difference
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
OEM
OEM
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
Other Providers
Other Providers
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
Pre Rack
Pre Rack
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
When Does Third-Party
Support Come In To Play?
Find Out If Your Hardware Is EOSL (End of Service Life)
We Have You Covered
Explore Our Hardware Options
Ask About Our Maintenance with Vulnerability Scanning
