STRESS LESS

Support & Maintenance At A Fraction Of OEM Costs

Looking to Extend your End Of Support Coverage?
We provide our customers with options to extend their support through our proven third party maintenance and support services. You’re in the right place if you are looking for options to extend the life of your equipment without sacrificing quality. Whether servers have been determined End-Of-Service Life (EOSL) or if the equipment has reached its original contract expiration date, Pre Rack IT can provide you with quality third party support and maintenance options.

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Post-Warranty Maintenance

When Does Third-Party
Support Come In To Play?

OEM Support
0-7 Years

Up to 7 years from release date. Manufacturer (OEM) raises support cost after 3 years.

Post-Warranty Support
3-10+ Years

Post-Warranty support is available from 3-10+ years. 50-70% savings and parts become abundant.

EMBRACE THE POWER OF GLOBAL IT SUPPORT

Flexible Support Levels For Your Needs

LEVEL 1

  • 24 x 7 x 365
  • 4 Hour Response
  • Parts Replacement
  • Onsite Spares Kit (Optional)
  • Remote Monitoring (Optional)
Get A Quote

LEVEL 2

  • 24 x 7 x 365
  • Next Day
  • Parts Replacement
  • Onsite Spares Kit (Optional)
  • Remote Monitoring (Optional)
Get A Quote

LEVEL 3

  • 8-5, Mon-Fri
  • Next Business Day
  • Parts Replacement
  • Onsite Spares Kit (Optional)
  • Remote Monitoring (Optional)
Get A Quote

LEVEL 4

  • Parts Replacement
Get A Quote
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We are Trusted
15+ Countries Worldwide

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    We Have You Covered

    • Global Coverage
    • Certified Engineers
    • Up To 80% Savings On TPM
    • On-Site Engineerings
    • 4 Hour Response Time
    • Flexible Support Packages