Third Party Dell Server Support
All Dell Server Hardware Supported
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Powered with Cyber Security (Maintenance with Vulnerability Scanning) - Third Party Dell Server Support
All Dell Server Hardware Supported
Powered with Cyber Security (Maintenance with Vulnerability Scanning)
Dell Server ProSupport At A Fraction Of the Cost
Get covered by the same Dell EMC Warranty and Support as buying
brand new. All Dell Certified equipment comes with a minimum of 5 Year 8x5xNBD Dell warranty and can be uplifted to 3, 5 & 7 Year NBD or Mission Critical service levels.
Ask About Our Maintenance with Vulnerability Scanning
We Have You Covered
The Pre Rack Difference
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
OEM
OEM
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
Other Providers
Other Providers
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
Pre Rack
Pre Rack
- Warranty
- 24/7 Coverage / Same Business Day / NBD
- Parts Warehouse
- EOL/ EOSL Support
- U.S. Based Technical Support
- Certified OEM Parts Replacement
- Onsite Field Engineers
- Multi-Vendor Agnostic
- Rapid Escalation to Tier 4 Engineers
- Parts Stocked Locally
- Vulnerability Scanning (optional)
-
We are Trusted
15+ Countries Worldwide
"Very fast response time and worked diligently with me until the problem was solved."
"Pre Rack IT helped disassemble EMC SANs, VMware hosts, and Cisco Switches, between Michigan and Georgia."
"We have not been able to find this level of knowledge at a reasonable price and timing as we do with Pre Rack IT. They are vital to our success."
"Pre Rack IT was simply great to work with, we felt like we had a true partner. The data center move project was completed ahead of schedule."
"Under a tight time table - 90 days, Pre Rack IT took the lead on 95% of all our purchases, logistics, trucking and man power."
Flexible Support Levels For Your Needs
LEVEL 1
- 24 x 7 x 365 Help Desk
- Remote Support
- 4 Hour Response
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 2
- 24 x 7 x 365 Help Desk
- Remote Support
- Next Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 3
- 8-5, Mon-Fri Help Desk
- Remote Support
- Next Business Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
Why Choose Third-Party Maintenance?
Cost-Effective
Enhanced support services at a fraction of the cost of the OEM, Up to 80%.
Extended Product Life
Maximize your hardware investments, avoiding premature replacements.
Flexible Contracts
Customizable support packages that align with the specific needs of your organization.
Coterminous Contracts
Aligns timelines for convenient and simultaneous expiration, streamlining renewals efficiently.
Multi-vender Agnostic
Ensuring compatibility, flexibility, and optimal performance across diverse equipment.
Single Point of Contact
A single point of contact for support, hardware and professional services.
When Does Third-Party
Support Come In To Play?
Explore Our Hardware Options
