Dell Server Support
Dell Server ProSupport At A Fraction Of the Cost
Get covered by the same Dell EMC Warranty and Support as buying
brand new. All Dell Certified equipment comes with a minimum of 5 Year 8x5xNBD Dell warranty and can be uplifted to 3, 5 & 7 Year NBD or Mission Critical service levels.
The Pre Rack IT Resolution Plan
Review Goals
We review your environment & show you on how we can solve challenges.
Execute Savings
Save money on TPM and enjoy peace of mind knowing that you're covered.
When Does Third-Party
Support Come In To Play?
Up to 7 years from release date. Manufacturer (OEM) raises support cost after 3 years.
Post-Warranty support is available from 3-10+ years. 50-70% savings and parts become abundant.
Flexible Support Levels For Your Needs
LEVEL 1
- 24 x 7 x 365
- 4 Hour Response
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 2
- 24 x 7 x 365
- Next Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 3
- 8-5, Mon-Fri
- Next Business Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
We are Trusted
15+ Countries Worldwide
"Very fast response time and worked diligently with me until the problem was solved."
"Pre Rack IT helped disassemble EMC SANs, VMware hosts, and Cisco Switches, between Michigan and Georgia."
"We have not been able to find this level of knowledge at a reasonable price and timing as we do with Pre Rack IT. They are vital to our success."
"Pre Rack IT was simply great to work with, we felt like we had a true partner. The data center move project was completed ahead of schedule."
"Under a tight time table - 90 days, Pre Rack IT took the lead on 95% of all our purchases, logistics, trucking and man power."
