Cisco UCS Support & Maintenance
– All Cisco UCS Hardware Supported
Cisco UCS Support & Maintenance
Expert support for all your technology needs at a fraction of the cost of OEM support.
Cisco UCS Server Support Services
Comprehensive Cisco UCS support and maintenance for a wide range of hardware.
- ✓ UCS 5108
- ✓ UCS B200
- ✓ UCS B22
- ✓ UCS B230
- ✓ UCS B250
- ✓ UCS B260
- ✓ UCS B240
- ✓ UCS B440
- ✓ UCS B460
- ✓ UCS C200
- ✓ UCS C210
- ✓ UCS C22
- ✓ UCS C220
- ✓ UCS C24
- ✓ UCS C240
- ✓ UCS C250
- ✓ UCS C260
- ✓ UCS C3160
- ✓ UCS C3260
- ✓ UCS C420
- ✓ UCS C460
- ✓ UCS C480
- ✓ UCS E160D
- ✓ UCS M4308
- ✓ UCS S3260
All models supported. Not limited to these listed models.
Why Choose PreRack Third-Party Support?
Save up to 70% on support costs while receiving superior service and expertise.
Cost Savings
Save 50-70% compared to original manufacturer support costs without sacrificing quality or expertise.
Faster Response
Get immediate access to senior-level engineers with guaranteed response times as fast as 15 minutes.
Extended Support
Continue support for your hardware beyond the manufacturer's end-of-life date, extending your investment.
Flexible Support Levels For Your Needs
LEVEL 1
- 24 x 7 x 365 US Based Help Desk
- Remote Support
- 4 Hour Response
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 2
- 24 x 7 x 365 US Based Help Desk
- Remote Support
- Next Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
LEVEL 3
- 8-5, Mon-Fri US Based Help Desk
- Remote Support
- Next Business Day
- Parts Replacement
- Onsite Spares Kit (Optional)
- Remote Monitoring (Optional)
Latest Case Studies
Learn how we helped these customers with Hardware and Maintenance in their time of
need.
We are Trusted
15+ Countries Worldwide
"Very fast response time and worked diligently with me until the problem was solved."
"Pre Rack IT helped disassemble EMC SANs, VMware hosts, and Cisco Switches, between Michigan and Georgia."
"We have not been able to find this level of knowledge at a reasonable price and timing as we do with Pre Rack IT. They are vital to our success."
"Pre Rack IT was simply great to work with, we felt like we had a true partner. The data center move project was completed ahead of schedule."
"Under a tight time table - 90 days, Pre Rack IT took the lead on 95% of all our purchases, logistics, trucking and man power."
The PreRack Difference
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Warranty
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24/7 Coverage / Same Business Day / NBD
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Parts Warehouse
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EOL/ EOSL Support
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U.S. Based Technical Support
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Certified OEM Parts Replacement
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Onsite Field Engineers
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Multi-Vendor Agnostic
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Rapid Escalation to Tier 4 Engineers
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Parts Stocked Locally
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Vulnerability Scanning (optional)
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OEM
OEM
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Warranty
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24/7 Coverage / Same Business Day / NBD
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Parts Warehouse
-
EOL/ EOSL Support
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U.S. Based Technical Support
-
Certified OEM Parts Replacement
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Onsite Field Engineers
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Multi-Vendor Agnostic
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Rapid Escalation to Tier 4 Engineers
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Parts Stocked Locally
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Vulnerability Scanning (optional)
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Other Providers
Other Providers
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Warranty
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24/7 Coverage / Same Business Day / NBD
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Parts Warehouse
-
EOL/ EOSL Support
-
U.S. Based Technical Support
-
Certified OEM Parts Replacement
-
Onsite Field Engineers
-
Multi-Vendor Agnostic
-
Rapid Escalation to Tier 4 Engineers
-
Parts Stocked Locally
-
Vulnerability Scanning (optional)
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Pre Rack
Pre Rack
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Warranty
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24/7 Coverage / Same Business Day / NBD
-
Parts Warehouse
-
EOL/ EOSL Support
-
U.S. Based Technical Support
-
Certified OEM Parts Replacement
-
Onsite Field Engineers
-
Multi-Vendor Agnostic
-
Rapid Escalation to Tier 4 Engineers
-
Parts Stocked Locally
-
Vulnerability Scanning (optional)
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When Does Third-Party
Support Come In To Play?
Find Out If Your Hardware Is EOSL (End of Service Life)
We Have You Covered
Explore Our Hardware Options
Ask About Our Maintenance with Vulnerability Scanning
