Data Domain has an upcoming End-of-Support (EOSL) date for a few models in August of 2025. After this date, Dell EMC will no longer offer support and maintenance for the following models:

• Data Domain DD6800 – 8/31/25
• Data Domain DD9300 – 8/31/25
• Data Domain DD9800 – 8/31/25

This can be a challenging situation for businesses that rely on their Data Domain models. Upgrading to newer models can be expensive, and continuing to use unsupported hardware can be risky. This is where third-party support comes in to play.

When Does Third-Party Support Come In To Play?

PreRack IT: Your Trusted Support Partner

In the face of upcoming EOSL dates, organizations can turn to reliable third-party support providers to ensure a seamless transition without compromising on service quality. PreRack IT is one such company that specializes in offering comprehensive support solutions for a wide range of hardware, including Data Domain hardware.

Key Benefits of PreRack IT Support

1. Extended Hardware Lifespan: PreRack IT provides extended support beyond the manufacturer’s EOS dates, allowing organizations to maximize the lifespan of their existing Dell EMC hardware.
2. Cost Savings: By choosing Data Domain third-party support, organizations can often achieve significant cost savings compared to traditional OEM support contracts. PreRack IT offers flexible and cost-effective support plans tailored to the specific needs of each client.
3. Experienced and Certified Engineers: PreRack IT boasts a team of experienced and certified engineers who are well-versed in Data Domain hardware. Their expertise ensures prompt and efficient issue resolution, minimizing downtime.
4. Coterminous Contracts: Aligns timelines for convenient and simultaneous expiration, streamlining renewals efficiently.
5. Multi-vender Agnostic: Ensuring compatibility, flexibility, and optimal performance across diverse equipment.
6. Single Point of Contact: A single point of contact for support, hardware and professional services.

As the industry transitions towards newer technologies, partnering with a reliable support provider like PreRack IT can help organizations extend the life of their Data Domain hardware while maintaining operational excellence. By proactively addressing the EOS challenge, organizations can focus on innovation and growth without compromising on the performance and security of their storage infrastructure.

We can help you make the transition to third party support as seamless as possible. Contact us today to get started.