EOSL Dates

PTX10001-36C-AO

EOSL Date: 12/31/2024

Third Party Support can be very beneficial in extending the ownership and lifespan of your hardware. From scalable and customizable SLAs to having the best support team at your service with Pre Rack IT. Additionally, you can finally be free from the headache of getting a hardware refresh and boost your ROI.

PowerVault Post-Warranty Support Options
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ENJOY PEACE OF MIND

The Pre Rack IT Resolution Plan

1
Schedule A Call

Schedule a call with one of our experts! We will setup a time to discuss needs.

2
Review Goals

We review your environment & show you on how we can solve challenges.

3
Execute Savings

Save money on TPM and enjoy peace of mind knowing that you're covered.

Post-Warranty Maintenance

When Does Third-Party
Support Come In To Play?

OEM Support
0-7 Years

Up to 7 years from release date. Manufacturer (OEM) raises support cost after 3 years.

Post-Warranty Support
3-10+ Years

Post-Warranty support is available from 3-10+ years. 50-70% savings and parts become abundant.

EMBRACE THE POWER OF GLOBAL IT SUPPORT

Flexible Support Levels For Your Needs

LEVEL 1

  • 24 x 7 x 365
  • 4 Hour Response
  • Parts Replacement
  • Onsite Spares Kit (Optional)
  • Remote Monitoring (Optional)
Get A Quote

LEVEL 2

  • 24 x 7 x 365
  • Next Day
  • Parts Replacement
  • Onsite Spares Kit (Optional)
  • Remote Monitoring (Optional)
Get A Quote

LEVEL 3

  • 8-5, Mon-Fri
  • Next Business Day
  • Parts Replacement
  • Onsite Spares Kit (Optional)
  • Remote Monitoring (Optional)
Get A Quote

LEVEL 4

  • Parts Replacement
Get A Quote
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    We Have You Covered

    • Global Coverage
    • Certified Engineers
    • Up To 80% Savings On TPM
    • On-Site Engineerings
    • 4 Hour Response Time
    • Flexible Support Packages