Dell Technologies has confirmed that VxRail, the company’s hyperconverged infrastructure line co-developed with VMware, is being phased out as Dell pivots toward its Private Cloud offerings. For enterprise customers, this development raises an immediate question—what happens to their existing VxRail investments?

Michael Dell recently clarified that VxRail “is no longer a thing,” signaling a strategic shift toward the Dell Private Cloud platform. While Dell is betting on its own cloud stack, the announcement leaves many organizations running legacy VxRail nodes with critical workloads still in production. And with VMware also navigating major licensing and ownership changes, customers face potential contract uncertainty, mounting maintenance costs, and dwindling OEM support options.

That’s where PreRack IT comes in.

The Growing Need for an Independent Support Option

Enterprises that invested heavily in VxRail during the hybrid cloud boom now face an expensive and complex migration path. Dell’s new focus on cloud subscription revenue—and VMware’s transition under Broadcom’s licensing model—has made many long-standing support agreements increasingly restrictive.

PreRack IT offers a smart and cost-effective path forward: third-party hardware and VMware support for existing VxRail clusters. This service helps IT leaders maintain uptime, extend lifecycle value, and stabilize operating costs without being forced into premature upgrades or lock-in contracts.

Extending the Value of VxRail Investments

PreRack IT’s certified engineers provide full lifecycle support for Dell EMC nodes, VMware environments, and hybrid data center configurations. Organizations can expect:

• End-to-end support for VxRail, VMware, and related Dell EMC hardware
• 24/7 response and next-business-day onsite parts replacement
• Flexible service-level agreements tailored to enterprise schedules
• Access to high-quality certified pre-owned components to optimize performance and budget

This proactive support model ensures customers maintain performance and security long after OEM coverage ends, allowing IT teams to focus on operational priorities instead of last-minute migrations.

Stability During an Era of Transition

As Dell realigns its product portfolio and VMware licensing continues to evolve, third-party support is becoming a central part of IT risk management strategies. For many organizations, PreRack IT represents not just a stopgap, but a sustainable long-term partner committed to lifecycle optimization and freedom of choice.

While Dell shifts its attention to private cloud solutions, PreRack IT is helping customers stay ahead of change—supporting their existing VxRail and VMware environments with the reliability and flexibility they need to thrive today and plan confidently for tomorrow.