Third Party Support Networking Servers Storage

December Hardware Nearing EOSL: Extended Maintenance and Support Available

Your data center hardware has served you well over the years. However, as these models approach their End of Service Life (EOS/EOSL) dates, businesses using them face an important decision. Should they replace their aging systems with newer models, renew their support contracts, or explore third-party maintenance options? In this blog post, we will discuss the considerations involved in each approach and help you make an informed decision regarding the future of your hardware infrastructure.

Here your list of December 2023 hardware going EOSL:

Dell EMC




  • Total Storage TS3500 Tape Library (EOSL: 12/31/23)
  • System Storage TS3100 Tape Library (EOSL: 12/31/23)
  • System Storage TS3200 Tape Library (EOSL: 12/31/23)
  • System Storage TS2900 Tape Autoloader (EOSL: 12/31/23)
  • System Storage TS1040 Tape Drive (EOSL: 12/31/23)
  • TS1155 Tape Drive (EOSL: 12/31/23)
  • zEnterprise EC12 (EOSL: 12/31/23)
  • zEnterprise BC12 (EOSL: 12/31/23)
  • Storwize V5000 (EOSL: 12/31/23)


  • Assureon Intel Server (EOSL: 12/31/23)

Sun / Oracle

  • LTO6 (EOSL: 12/31/23)


Understanding EOSL and Its Implications

End of Service Life (EOS/EOSL) refers to the point at which a product is no longer officially supported by the manufacturer. For these manufacturers, approaching EOSL means that access to software updates, security patches, and technical support from them will no longer be available. This lack of vendor support exposes businesses to potential risks, including security vulnerabilities, performance degradation, and limited compatibility with future technologies. Understanding the implications of EOSL is crucial for making the right decision regarding the future of your storage, servers, and networking hardware.

1. Replace: Upgrading to Newer Models

One option for businesses nearing EOSL is to replace their aging hardware models with newer models. Manufacturers continually introduces advancements in their product lineup, offering improved performance, scalability, and enhanced features. Upgrading to a newer model ensures that you can leverage the latest technologies, benefit from enhanced storage capabilities, and receive full vendor support for an extended period. However, upgrading can be a significant investment, requiring both financial resources and potential disruption to your IT infrastructure during the migration process.

2. Renew: Extending Support Contracts

Renewing your support contracts with the OEM (Original Equipment Manufacturer) is another option to consider if you wish to continue receiving official vendor support for your h. By renewing, you can ensure access to critical updates, patches, and technical assistance from the OEM, which may be important for maintaining optimal system performance and mitigating security risks. However, support contract renewals often come with a substantial cost, and as your systems age further, the cost may increase. Additionally, renewing support contracts may not provide flexibility or address specific needs of your organization, such as cost optimization or customized service levels.

3. Transition: Third-Party Maintenance Providers

Transitioning to third-party maintenance providers (TPMs) is a viable alternative for organizations nearing EOSL with their hardware. TPMs offer cost-effective and flexible support options that can extend the life of your storage infrastructure. By partnering with a reputable TPM, you gain access to expert engineers who can provide timely support, proactive maintenance, and customized service levels tailored to your specific needs. TPMs often offer significant cost savings compared to OEM maintenance contracts, allowing you to reallocate your IT budget more strategically. Moreover, transitioning to a TPM eliminates the reliance on the manufacturer’s lifecycle timelines, giving you the freedom to support your hardware according to your business requirements.

Key Considerations for Decision Making

When deciding whether to replace, renew, or transition to third-party support for your hardware, several key factors should be considered. These include:

  • Business requirements and growth plans: Assess your organization’s storage needs, future scalability requirements, and alignment with overall IT strategy.
  • Budget constraints: Evaluate the financial implications of each option, considering upfront costs, ongoing maintenance expenses, and potential return on investment.
  • Support and service level requirements: Determine the level of support and service your organization needs and compare it with the offerings of OEM and third-party providers.
  • Long-term IT roadmap: Consider how your storage infrastructure fits into your long-term IT roadmap, including compatibility with emerging technologies and potential integration with other systems.

Experience the Benefits of Pre Rack IT’s Third Party Maintenance Services

Looking for Post Warranty Maintenance Coverage?
We provide our customers with options to extend their support through our proven Third Party Maintenance and Support services. You’re in the right place if you are looking for options to extend the life of your equipment without sacrificing quality. Whether your hardware has been determined End-Of-Service Life (EOSL) or if the equipment has reached its original contract expiration date, Pre Rack IT can provide you with quality third party support and maintenance options.