Third Party Support
Benefits of Third Party Maintenance

Benefits of Third Party Maintenance

Third party maintenance (TPM) can offer many benefits over OEM IT support models. TPM provides organizations with improved cost efficiency, increased reliability and scalability, and enhanced performance. In this blog post, we’ll take a closer look at the benefits of TPM and explore how it can help your business achieve its goals. 

What is Third Party Maintenance, and how does it differ from OEM?

Third Party Maintenance (TPM) is a form of data center support that differs from OEM IT support. It is not provided directly by the original manufacturer of the data center hardware but instead involves partnering with a third-party vendor to provide ongoing maintenance and repairs. This type of service enables companies to save time and money, as the third party often provides more competitive pricing than large Original Equipment Manufacturers (OEMs). 

By using TPM vendors, organizations can focus on their core competencies while having peace of mind that their data center operations are running seamlessly through the following advantages:

An enormous savings difference

Third-party maintenance (TPM) is a great way for data centers to reduce costs without sacrificing support. By utilizing the services of third-party providers instead of OEMs, data centers can experience numerous benefits, such as savings on expensive support contracts, dramatically reduced downtime, and improved service levels. For instance, TPM often offers substantially lower prices than the auto-renewing maintenance contracts demanded by OEMs. 

TPM often leads to reduced operating costs, as well as lower Total Cost of Ownership (TCO). Companies can more easily budget projects thanks to predictable monthly service payments as opposed to the large upfront expenses required with traditional data centers. 

Multi-platform, multi-vendor expertise

Most TPM providers offer support for multiple platforms, e.g., Juniper, Cisco, Dell, EMC, NetApp and more, so you can get the best possible service for your unique needs.

Having an efficient data center is critical for any business operation. Achieving this requires investing in the necessary technologies, support contracts, and service agreements. The most cost-effective approach to data center maintenance is often to opt for third party maintenance (TPM). Third-party maintenance companies provide multi-platform and multi-vendor expertise, which OEMs typically can’t deliver. This means that data centers can be kept up and running optimally regardless of their hardware or software configuration. 

TPMs expertise can also help improve system performance by implementing optimal settings, removing malware/viruses, and more. By outsourcing technology management tasks to a third party provider, you gain access to the provider’s expertise and years of experience in managing IT systems effectively. 

Flexible contacts and SLAs

TPM providers offer scalable solutions that can adapt as your business grows.

Third-Party Maintenance (TPM) has become increasingly popular in data centers worldwide. These vendors, unlike Original Equipment Manufacturers (OEMs), offer more flexible support contracts and Service Level Agreements (SLAs). TPM can also provide IT managers with a direct line to key technical experts, shortening the resolution time for complex data center issues. 

With TPMs, data center administrators can lower overall maintenance costs compared to OEM contracts, as well as take advantage of more flexible contracts with shorter terms of service.

Overall, TPM delivers predictive maintenance services to data centers at a higher level of efficiency at a lower cost than traditional models—making it an attractive option for IT managers looking to gain greater control over their data center infrastructure. With its ability to provide non-proprietary cost savings alongside enhanced maintenance service levels, it is no surprise that Third-Party Maintenance has seen continued growth in today’s data center industry.  

Customized support

When it comes to data center equipment, organizations have a range of options when it comes to maintenance and support. OEMs offer manufacturer-specific maintenance, while third party maintenance (TPM) providers are vendors in their own right that can provide additional coverage for many leading data center systems. 

While there are several benefits to using TPMs, the primary ones include flexibility, cost savings, coverage beyond what is offered by OEMs, tailored support for different platforms, improved service levels and proactive lifecycle management. 

Furthermore, TPM providers can also deliver extended hardware support with access to an extensive inventory of parts for many major data center systems. 

Increased lifetime of the gear

TPM vendors typically maintain relationships with multiple Original Equipment Manufacturers (OEMs), giving companies access to expertise and resources that are not as readily available when dealing with an in-house team or individual OEM. Not only does outsourcing data center hardware maintenance improve response time, but also it can extend the life of the technology, reducing long-term costs. 

Utilizing a TPM team mitigates risks posed by legacy and aging equipment and can be incredibly cost-efficient, potentially freeing up capital and allowing clients to focus on their core competencies. The right data center service provider can offer expert insights into maintenance strategies and data center best practices, helping customers make informed decisions that are tailored to their specific needs. All these benefits make third party maintenance an attractive option for businesses of all sizes.

Exercise the benefits of third party maintenance and much more with Pre Rack IT

With Pre Rack IT, businesses can now experience the many benefits that third party maintenance (TPM) brings to data centers. TPM enables data centers to cut costs and extend the life of their hardware, as well as take advantage of 24x7x365 technical support.

With attractive pricing options, one-stop-shop services, and elements such as detailed reports and environmental health checks, no wonder Pre Rack IT is a top choice for data center maintenance needs. With Pre Rack IT, you can enjoy a seamless data center experience and reap all the advantages of third party maintenance. Contact us today!

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