Third Party Support Storage
NetApp E-Series Models Approaching EOSL

NetApp E-Series Models Nearing EOSL: Extended Maintenance and Support Available

NetApp E-Series storage and servers have served many organizations well over the years. However, as these models approach their End of Service Life (EOS/EOSL) dates, businesses using them face an important decision. Should they replace their aging systems with newer models, renew their support contracts, or explore third-party maintenance options? In this blog post, we will discuss the considerations involved in each approach and help you make an informed decision regarding the future of your NetApp hardware infrastructure.

Understanding EOSL and Its Implications

End of Service Life (EOS/EOSL) refers to the point at which a product is no longer officially supported by the manufacturer. For NetApp, approaching EOSL means that access to software updates, security patches, and technical support from them will no longer be available. This lack of vendor support exposes businesses to potential risks, including security vulnerabilities, performance degradation, and limited compatibility with future technologies. Understanding the implications of EOSL is crucial for making the right decision regarding the future of your NetApp E-Series systems.

1. Replace: Upgrading to Newer NetApp Models

One option for businesses nearing EOSL is to replace their aging NetApp E-Series models with newer models. NetApp continually introduces advancements in their product lineup, offering improved performance, scalability, and enhanced features. Upgrading to a newer model ensures that you can leverage the latest technologies, benefit from enhanced storage capabilities, and receive full vendor support for an extended period. However, upgrading can be a significant investment, requiring both financial resources and potential disruption to your IT infrastructure during the migration process.

2. Renew: Extending Support Contracts

Renewing your support contracts with NetApp is another option to consider if you wish to continue receiving official vendor support for your E-Series systems. By renewing, you can ensure access to critical updates, patches, and technical assistance from NetApp, which may be important for maintaining optimal system performance and mitigating security risks. However, support contract renewals often come with a substantial cost, and as your systems age further, the cost may increase. Additionally, renewing support contracts may not provide flexibility or address specific needs of your organization, such as cost optimization or customized service levels.

3. Transition: Third-Party Maintenance Providers

Transitioning to third-party maintenance providers (TPMs) is a viable alternative for organizations nearing EOSL with their NetApp E-Series systems. TPMs offer cost-effective and flexible support options that can extend the life of your storage infrastructure. By partnering with a reputable TPM, you gain access to expert engineers who can provide timely support, proactive maintenance, and customized service levels tailored to your specific needs. TPMs often offer significant cost savings compared to OEM maintenance contracts, allowing you to reallocate your IT budget more strategically. Moreover, transitioning to a TPM eliminates the reliance on the manufacturer’s lifecycle timelines, giving you the freedom to support your NetApp models according to your business requirements.

Key Considerations for Decision Making

When deciding whether to replace, renew, or transition to third-party support for your NetApp E-Series systems, several key factors should be considered. These include:

  • Business requirements and growth plans: Assess your organization’s storage needs, future scalability requirements, and alignment with overall IT strategy.
  • Budget constraints: Evaluate the financial implications of each option, considering upfront costs, ongoing maintenance expenses, and potential return on investment.
  • Support and service level requirements: Determine the level of support and service your organization needs and compare it with the offerings of NetApp and third-party providers.
  • Long-term IT roadmap: Consider how your storage infrastructure fits into your long-term IT roadmap, including compatibility with emerging technologies and potential integration with other systems.


As NetApp E-Series models near their EOSL dates, businesses must carefully evaluate their options. While replacing with newer models or renewing support contracts with NetApp are potential paths to consider, transitioning to third-party support offers an attractive alternative. Third-party maintenance providers can deliver cost-effective solutions, customized service levels, and flexibility that align with your business requirements. Ultimately, the decision should be based on a comprehensive analysis of your organization’s specific needs, future plans, and budgetary considerations.